Delete Your Data

Last updated June 23, 2026

You can delete your Haps account and the personal data tied to it at any time. This page explains exactly what happens and how to request it — as required by the Google Play and Apple App Store.

Delete from the app (fastest)

Open Settings → Privacy.
Under Danger Zone, tap Delete Account.
Confirm. Your profile and activity are removed and you're signed out immediately.

Tip: you can tap Export Data first to download a copy of your information.

What gets deleted

Your profile (username, display name, avatar, bio).
Your RSVPs, saved events, reviews, tickets, follows, and messages.
Any promoter profile and the events you created.
Your per-account settings.

Once deleted, this data cannot be recovered. Aggregated or anonymised information that no longer identifies you may be retained.

Request deletion by email

Prefer we do it for you? Email admin@haps.network from the address on your account, with the subject “Delete my Haps account”. We will verify it's you and complete the deletion within 30 days, then confirm by email.

Retention after deletion

We remove your data from our live systems immediately. Encrypted backups held by our infrastructure provider (Supabase) rotate out on a rolling basis (typically within 30 days). Some records may be kept longer only where required by law.

Questions

Contact admin@haps.network and see our Privacy Policy.